Privacy Policy

    Last updated: June 4, 2026

    1. Information We Collect

    We may collect the following types of information:

    • Personal Information: Name, address, email address, phone number, and other contact details.
    • Transactional Information: Details regarding your interactions with us, including service requests, project history, invoices, and payments.
    • Technical Data: Information about how you interact with our website or services, such as your IP address, browser type, and browsing history.

    2. How We Use Your Information

    We use your information to:

    • Provide roofing services, estimates, and customer support.
    • Communicate with you regarding project updates, scheduling, and other service-related information.
    • Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

    3. SMS Communications

    We may send text messages (SMS) to keep you updated on your project or provide service-related information. By providing your phone number, you consent to receive these SMS communications. Our SMS communications comply with A2P10DLC regulations to protect your privacy and ensure a secure messaging experience.

    You may opt out of receiving SMS communications at any time by replying "STOP" to any text message from us. Please note that by opting out, you may miss important updates regarding your service.

    4. Data Sharing and Disclosure

    We may share your personal information with:

    • Service Providers: Third parties who help us operate our business, such as payment processors, scheduling services, and SMS service providers.
    • Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to regulatory authorities or law enforcement agencies.

    No mobile information (PII / personally identifiable information such as phone number) will be shared with third parties/affiliates for marketing/promotional purposes.

    We do not sell or rent your personal information to third parties.

    5. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights and Choices

    • Access and Update: You may access or update your personal information by contacting us directly.
    • Opt-Out: You may opt out of receiving SMS or email communications as outlined above.
    • Request Deletion: You may request the deletion of your personal information, subject to legal or regulatory requirements.

    7. Cookies and Tracking

    Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. These may include essential cookies required for site functionality, analytics cookies, and marketing cookies.

    We use CookieYes to manage cookie consent on our website. When you first visit our site, a cookie consent banner will appear allowing you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the cookie settings icon on our site or by visiting the CookieYes consent management panel.

    The types of cookies we use include:

    • Essential cookies — Required for basic site functionality and cannot be disabled.
    • Analytics cookies — Help us understand how visitors use our site so we can improve the experience.
    • Marketing cookies — Used to deliver relevant advertisements and track campaign performance.

    For more information on how cookies work and how to manage them, visit cookieyes.com.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

    9. Contact Us

    If you have questions or concerns about our Privacy Policy or practices, please contact us at:

    Peak Exteriors
    1800 Mendon Rd, Cumberland, RI 02864
    Phone: (401) 300-0323
    Email: hello@prsnewengland.com