Choosing the right contractor can make or break your home improvement project. Here's how to separate the professionals from the problems.
Green Flags ✅
Licensed and insured — In Rhode Island, contractors need a registration number from the Contractors' Registration Board. Ask for it and verify it.Written estimates — Professional contractors provide detailed, line-item estimates — not vague ballpark numbers.References and reviews — Look for consistent positive reviews on Google, and ask for references from recent projects.Clear communication — They return calls promptly, explain the process, and set realistic timelines.They pull permits — Reputable contractors handle all necessary permits. If they suggest skipping permits, run.Warranty information — They stand behind their work with clear warranty terms.Red Flags 🚩
Door-to-door solicitation — Especially after storms. Legitimate contractors don't need to chase work door-to-door.Cash-only or large upfront deposits — Industry standard is no more than 10–30% deposit. Never pay in full upfront.No physical address — A P.O. Box isn't enough. You want a contractor with a real place of business.Pressure tactics — "This price is only good today" is almost always a sign of trouble.No written contract — Everything should be in writing: scope, timeline, payment schedule, warranty, and change-order process.Won't provide proof of insurance — If they can't show you a certificate of insurance, you're liable for any injuries on your property.Questions to Ask Every Contractor
1. Can I see your Rhode Island contractor registration? 2. Do you carry general liability and workers' compensation insurance? 3. Who will be on-site daily managing the project? 4. What is your payment schedule? 5. How do you handle change orders? 6. What warranties do you offer? 7. Can you provide 3 recent references?
At Peak Exteriors, we welcome every one of these questions. Contact us to experience the difference.